The warranty policy

cargoodies2u.com offers a straightforward warranty that can be handled in the most relaxed way possible. 30-day Money Back Guarantee for any Cause Undamaged products can be returned for a full refund for any reason within 30 days from the date of delivery of the goods to the designated shipping address. Once returned items are returned to the warehouse at cargoodies2u.com for inspection, the refund process will begin.

· Returns must include all accessories

· Items must include original packaging

· For non-quality related warranty claims, the buyer is responsible for shipping costs

· For non-quality related warranty claims, cargoodies2u.com Refund the cost of the product itself

· Returns may be rejected if the item does not meet the above requirements. A refund request with a 30-day money back guarantee expires 30 days after the warranty claim is filed. For items that have passed the 30-day window, refund requests for non-quality issues cannot be processed. For purchases not made directly through an online store at cargoodies2u.com, contact the retailer for a refund. For quality issues, see below. Warranty claims for quality related issues cargoodies2u.com or cargoodies2u.com from authorized resellers

Goods sold directly are covered by an extensive warranty for all quality-related defects from the date of purchase (see product warranty timeline at the top of the page). The cargoodies2u.com limited warranty is limited to the country of purchase. Limited warranties are not valid for items shipped abroad at the time of initial purchase or directly from an authorized online purchase. Quality-related warranty claims purchased through authorized resellers at cargoodies2u.com and retailers such as Amazon are processed through cargoodies2u.com. For warranty claims related to quality, items will be replaced with factory-refurbished models of equivalent value if available, otherwise new items will be sent. In cases where alternatives are not available or preferred options, cargoodies2u.com will provide a partial refund based on how long the device has been in use. All replacement warranties are subject to the same warranty period for the original defective product, or 3 months after replacement, whichever is longer. After a full refund, the product warranty is invalid.

Process:

· Buyers must provide sufficient proof of purchase

· cargoodies2u.com Must record what happens when the buyer is troubleshooting the product

· The serial number of the defective item and/or visible evidence describing the defect is required

· Merchandise may need to be returned to ensure quality checks

· For defective items cargoodies2u.com that need to be returned, these replacement warranties are void if the wrong item is returned to cargoodies2u.com or if the defective item is not returned. Valid proof of purchase:

· Order number purchased online through an authorized reseller (e.g. Amazon) at cargoodies2u.com or cargoodies2u.com

· Sales invoice

· Resellers with dated sales receipts from authorized cargoodies2u.com showing the product description and its price are advised that processing warranty claims may require more than one type of proof of purchase (such as remittance receipts and confirmation of the address to which the item was originally shipped). Warranty claims for product defects are due 90 days after the warranty claim is filed. Warranty claims cannot be processed for items that have exceeded their original warranty period or the 90-day warranty claim filing period, whichever is longer.

In the following cases, the freight must be borne by the Buyer

· Return the product for any reason other than a proven defect

· Make warranty claims for items outside the country of original purchase

· Accidental return by buyer

· Return personal items

· Return claims of defects but found to be in working condition by cargoodies2u.com quality control

Articles · Return defective articles in international transport

· Costs associated with unauthorized returns (any returns made outside the approved warranty process)

Not included Warranty period:

· Products without sufficient proof of purchase

· Lost or stolen products

· Items that have passed the warranty period

· Non-quality related issues (30 days after purchase)

· Free products

· Maintenance through third parties

· Damage from external sources

· Damage caused by misuse of products (including but not limited to: drops, extreme temperatures, water, improper operation of equipment)

· Purchased from an unauthorized dealer

Commodity cargoodies2u.com is not responsible for:

· Return personal items sent to cargoodies2u.com using the prepaid shipping label provided at cargoodies2u.com and cargoodies2u.com is responsible for any damage or loss incurred during shipment. When the goods are returned for non-quality problems, the buyer shall be liable for any damage or loss occurring in transit. cargoodies2u.com does not provide refunds for items damaged in transit that are not quality-related warranty claims.